LUTHIERS CLAR SLU, in application of the current regulations on the protection of personal data, informs that the personal data collected through the forms on the website luthiersclar.com, are included in the specific automated files of users of the services of LUTHIERS CLAR SLU

The automated collection and processing of personal data is intended to maintain the business relationship and perform information, training, advice and other activities of LUTHIERS CLAR SLU

These data will only be transferred to those entities that are necessary for the sole purpose of fulfilling the aforementioned purpose.

LUTHIERS CLAR SLU adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of the same.

The user may at any time exercise the rights of access, opposition, rectification and cancellation recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user himself via email to: info@luthiersclar.com or at the address: Buenos Aires 13, Beniparrell; 46469 in Valencia (Spain).

The user declares that all the data provided by him are true and correct, and undertakes to keep them updated, communicating the changes to LUTHIERS CLAR SLU

Purpose of the processing of personal data:

For what purpose will we process your personal data?

At LUTHIERS CLAR SLU we will process your personal data collected through the website luthiersclar.com for the following purposes:

1. In case of contracting the goods and services offered through luthiersclar.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.

2. Sending the requested information through the forms provided on luthiersclar.com.

3. Send newsletters, as well as commercial communications of promotions and / or advertising of luthiersclar.com and the sector.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of said records are mandatory to fill in, making it impossible to carry out the stated purposes if these data are not provided.

How long are the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal responsibilities for the services provided may arise.

Legitimation

The processing of your data is carried out with the following legal bases that legitimize it:

1. The request for information and / or the contracting of the services of LUTHIERS CLAR SLU, whose terms and conditions will be made available to you in any case, prior to any eventual contracting.

2. Free, specific, informed and unequivocal consent, while we inform you by making this privacy policy available to you, which after reading it, if you agree, you can accept by means of a declaration or a clear action Affirmative, such as marking a box provided for this purpose.

In the event that you do not provide us with your data or that you do so in an erroneous or incomplete manner, we will not be able to attend to your request, making it completely impossible to provide you with the requested information or carry out the contracting of services.

Data collected by users of the services

In cases where the user includes files with personal data on the shared hosting servers, LUTHIERS CLAR SLU is not responsible for the breach by the user of the RGPD.

Data retention in accordance with the LSSI

LUTHIERS CLAR SLU informs that, as a data hosting service provider and pursuant to the provisions of Law 34/2002 of July 11 on Services of the Information Society and Electronic Commerce (LSSI), it retains for a maximum period of 12 months is the essential information to identify the origin of the data stored and the time when the provision of the service began. The retention of these data does not affect the secrecy of the communications and they can only be used in the framework of a criminal investigation or for the safeguarding of public safety, making themselves available to judges and / or courts or the Ministry that requires them. .

The communication of data to the State Forces and Bodies will be made in accordance with the provisions of the regulations on protection of personal data.

Intellectual property rights

LUTHIERS CLAR SLU is the owner of all copyrights, intellectual property, industrial, “know how” and all other rights related to the contents of the website luthiersclar.com and the services offered therein, as well as the necessary programs for its implementation and related information.

Reproduction, publication and / or non-strictly private use of the contents, total or partial, of the luthiersclar.com website is not allowed without prior written consent.

Intellectual property of the software

The user must respect the third party programs made available by LUTHIERS CLAR SLU, even if they are free and / or publicly available.

LUTHIERS CLAR SLU has the necessary exploitation rights and intellectual property of the software.

The user does not acquire any right or license for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licenses necessary for the fulfillment of the contracted services and only for the duration of the same.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from LUTHIERS CLAR SLU, the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by LUTHIERS CLAR SLU, assuming responsibility civil and criminal derived from any incident that may occur in the servers and security systems as a direct consequence of negligent or malicious action on their part.

Intellectual property of the hosted content

The use contrary to the legislation on intellectual property of the services provided by LUTHIERS CLAR SLU and, in particular of:

• The use that is contrary to Spanish law or that infringes the rights of third parties.

• The publication or transmission of any content that, in the opinion of LUTHIERS CLAR SLU, is violent, obscene, abusive, illegal, racial, xenophobic or defamatory.

• Cracks, serial numbers of programs or any other content that violates the intellectual property rights of third parties.

• The collection and / or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council,
of April 27, 2016, regarding the protection of persons physical with regard to the processing of personal data and the free movement of them.

• The use of the domain’s mail server and email addresses to send mass spam.

The user has full responsibility for the content of its website, the information transmitted and stored, hypertext links, third party claims and legal actions regarding intellectual property, third party rights and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyrights, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify LUTHIERS CLAR SLU for the expenses generated by the imputation of the LUTHIERS CLAR SLU in any case whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.

Protection of hosted information

LUTHIERS CLAR SLU makes backup copies of the content hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. Likewise, it does not guarantee the full replacement of the data deleted by users, since the aforementioned data could have been deleted and / or modified during the period of time since the last backup.

The services offered, except the specific backup services, do not include the replacement of the contents conserved in the backup copies made by LUTHIERS CLAR SLU, when this loss is attributable to the user; In this case, a rate will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of content is due to causes attributable to LUTHIERS CLAR SLU

Commercial communications

In application of the LSSI. LUTHIERS CLAR SLU will not send advertising or promotional communications by email or other equivalent electronic means of communication that have not previously been requested or expressly authorized by their recipients.

In the case of users with whom there is a prior contractual relationship, LUTHIERS CLAR SLU is authorized to send commercial communications regarding products or services of LUTHIERS CLAR SLU that are similar to those that were initially contracted with the client.

In any case, the user, after proving his identity, may request that no more commercial information be sent to him through the Customer Service channels.